Summary

The Division of Cardiothoracic Surgery in the Michael E. DeBakey Department of Surgery is seeking a qualified Medical Assistant II. The candidate will work under the direct supervision of physicians and APP clinical leads, will perform patient care responsibilities and will provide clerical/administrative support in a clinical setting. 

Job Duties

• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post-visit follow-ups.
• Manages in-basket messages and coordinates incoming patient referrals.
• Enters orders for patient tests and obtains proper paperwork.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Takes inventory of clinic supplies and order supplies as needed.
• Performs routine patient care responsibilities such as taking vital signs.
• Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record.
• Administers medication under direction / order of a supervising Physician and/or Advanced Practice Provider.
• Instructs patients on general care and medical procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA.
• Supports the clinic / departments compliance with regulatory requirements.
• Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA.
• Conducts Performance Improvement activities that support the clinic / department's goals for quality, patient experience, patient safety and/or efficiency.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

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At Baylor College of Medicine, we believe your well-being fuels your success. That’s why our benefits are designed to support every part of your life—from health and balance to financial security. 

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Support for your physical, mental, and emotional health, including medical coverage and wellness programs.

Work-Life Balance
Benefits that help you care for your family and personal life, like paid time off and backup care.

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Resources to support your financial and professional growth, including retirement plans and development services.

We invite you to learn more at https://www.bcm.edu/careers/benefits.