Title:  Senior HR Operations Associate - Temple, TX

Division:  School of Medicine
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Temple, TX
Salary Range:  $67,704 - $89,234
FLSA Status:  Exempt
Requisition ID:  11390


Baylor College of Medicine (BCM) School of Medicine (SOM) develops diverse, compassionate physician leaders and educators who provide expert patient-centered care to diverse populations, supported by evidence-based practice and scientific innovation.  The SOM offers programs that cover the learning continuum from Undergraduate Medical Education (UME), Graduate Medical Education (GME) to Continuing Professional Development (CPD).  In addition, SOM also offers MD/PhD and Baccalaureate/MD programs.  


Baylor's UME program has an accelerated, integrated approach to teaching the core scientific concepts that underlie medicine, and our exceptionally diverse clinical training opportunities combine to create a curriculum that prepares our students for success.  Commencing with AY2023-2024, the UME program will expand to Temple, Texas (BCM Temple), in partnership with Baylor Scott and White Health (BSWH).  Baylor Scott & White Health is prepared to support the program with its expansive clinical enterprise with a focus on value-based care that features a 640-bed teaching and research hospital with a Level I trauma center.  As a part of a large multi-specialty integrated physician group located in central Texas, students at BCM Temple are able to serve a diverse population and be exposed to the full spectrum of medical care. The campus also has established GME programs which have been training residents and fellows for over 100 years.  There are more than 40 residency and fellowship programs, accredited by the Accreditation Council of Graduate Medical Education, training nearly 500 active GME residents and fellows.


This position will primarily work in Temple, Texas with some occasional travel to Houston, Texas.


Internal title:  Senior Business Operations Associate; working title:  Senior HR Operations Associate.

Job Purpose

The Senior Associate of Business Operations is responsible for providing guidance or referring faculty, staff and/or students to the Human Resources department. Where applicable, triage requests and direct faculty, staff, and students to the appropriate service provider.

Job Duties

  • Oversees the onboarding process for new faculty and staff at the Temple location.
  • Prepares and assists in the dissemination of Human Resource information to faculty and staff.  Ensures that managers and employees are aware of critical Human Resource deadlines.
  • Understands and appropriately implements the various policies and procedures for staff. This requires direct engagement with BCM’s Human Resources Department.
  • In partnership with the Human Resources department, advises and guides academic leaders on personnel decisions and actions, including promotions, salary actions, performance management, training, and terminations. 
  • Provides support to BCMT faculty and staff in recruiting, interview, selection, and evaluation processes.
  • Ensures appropriate record confidentiality is maintained in compliance with BCM policies, and state and federal regulations.
  • Supports employees and supervisors to resolve employee relations issues.
  • Ensures staff and faculty complete required annual performance evaluations, and instituted training including; compliance, HIPAA, and information systems security requirements.
  • In partnership with the Human Resources department, guides and advises faculty, staff and students regarding disability services, grievances, Title IX, counseling services, etc., as needed.
  • Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.

Minimum Qualifications

  • Bachelor's degree. 
  • Four years of relevant experience. 

Preferred Qualifications

  • Experience in an academic setting.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.