Summary

This position is responsible for overseeing the day-to-day operations of one or more educational programs within the Baylor College of Medicine School of Medicine in Temple, Texas. This position supports educational programs that operate across two Baylor College of Medicine campuses and requires strong collaboration with faculty, staff, and leadership at each location to ensure consistency, alignment, and adherence to School of Medicine standards. This role provides administrative leadership, ensures compliance with accreditation requirements, and supports the successful delivery of medical education programs in alignment with institutional goals.

The Manager serves as a primary point of coordination for cross-campus initiatives, facilitating communication, shared processes, and unified program delivery while accounting for campus-specific needs and timelines. Responsibilities include managing operational workflows that span multiple locations, coordinating joint meetings and activities, and supporting seamless learner and faculty experiences across campuses. The role requires the ability to navigate complex organizational structures, balance competing priorities, and build effective working relationships with diverse stakeholders in a distributed academic environment.

Occasional travel between campuses and flexibility in work schedule may be required to support academic events, program operations, and strategic initiatives. 

Job Duties

• Manages daily operations of assigned School of Medicine educational programs, ensuring efficient execution and alignment with Baylor College of Medicine policies and standards.
• Oversees administrative planning and coordination for annual and recurring academic activities, including candidate recruitment and interviews, orientation, graduation, conferences, and lectures.
• May assist with managing program budgets; tracking expenditures; and supporting financial activities.
• Participates in strategic planning efforts at the program and school level to support continuous improvement and innovation in medical education.
• Reviews, evaluates, and improves workflows, policies, and procedures to enhance operational effectiveness and compliance. 
• Provides administrative support for accreditation activities (e.g., LCME or other applicable accrediting bodies), including data collection, documentation, reporting, and ongoing maintenance of accreditation status.
• Supervises and supports administrative, and support staff, including hiring, training, performance management, and professional development.
• Serves as a liaison between faculty, students, and institutional partners to ensure effective communication and collaboration. 
• Performs other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree.
• Four years of relevant experience. 

Department-Specific Requirements

• Formal supervisory experience with responsibility for day-to-day people management.

Preferred Qualifications and Skills

• Master's degree.
• Demonstrated leadership and supervisory experience. 
• Experience managing a regional campus team.
• Proficiency with Microsoft Office and academic or administrative management systems (i.e., Leo DaVinci, Vida Nova, etc.) 
• Strong organizational, project management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.