Title:  Medical Assistant II

Division:  Surgery
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $34,739
FLSA Status:  Nonexempt
Requisition ID:  13557


The Department of Surgery and the Department of Medicine are seeking an enthusiastic, hardworking, and reliable Medical Assistant II to be a part of our Sugar Land practice to support our clinicians providing services to patients. This person will have MA II responsibilities (performing routine patient care i.e. rooming/vitals) and procedure scheduling responsibilities for providers. The ideal candidate will assist in the examination and treatment of patients under the direction of the physician.

Job Duties

  •  Performs routine patient care responsibilities ex. rooming and vital signs; Note the primary complaint/reason for visits.
  • Collects patient histories and enters medications into medical record.
  • Maintains patient and services rooms in a neat and orderly condition. 
  • Reviews patients’ medication list and identifies any medications which require attention that need to be stopped prior to procedure.
  • Refills medications and performs prior authorizations per protocol.
  •  Contacts and responds to patients via MyChart and/or telephone.
  •  Schedules surgeries in Baylor's EPIC and communicate with CHI Sugar Land for OR scheduling.
  • Preps  patients on required instructions for successful procedure. 
  • Ensures all pre-procedure instructions and steps are completed prior to surgery; this includes confirming insurance is updated in the chart and verified through Baylor's and CHI Sugar Land's insurance department, clearances are obtained, and patient is reminded of upcoming procedure
  • Fulfills clerical responsibilities as assigned, which may include: scan patient medical records; obtain lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed
  • Utilizes Microsoft Outlook and Microsoft Teams to communicate with physicians and staff.

Minimum Qualifications

  • Education Required: High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Experience Required: Two years of relevant experience.
  • Certification/Licenses/Registration Required: Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).
  • Basic Life Support (BLS) Certification through American Heart Association. 

Preferred Qualifications

  • Excellent organization skills.
  • Proficient in MS applications.
  • Excellent written and verbal communication skills.
  • Excellent patient/customer service skills with the ability to problem-solve and de-escalate situations as needed. 



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.