Summary

The Department of Medicine is seeking an enthusiastic, hardworking, and reliable Medical Assistant II to be a part of the Sugar Land Medicine multi-specialty group to support our clinicians providing services to patients. This person will have primarily MAII responsibilities (performing routine patient care i.e. rooming/vitals) and procedure scheduling for Cardiology, Gastroenterology and Pulmonology providers. This position will assist in the examination and treatment of patients under the direction of the physician. The main responsibilities include interviewing patients, measuring vital signs (i.e. pulse rate, temperature, blood pressure, weight and height), recording information on the patient electronic chart using EPIC and working desktop messages for incoming calls/questions from patients. Shifts will be 8:00-5:00  Monday-Friday, with an hour lunch break.

The Sugar Land location offers free parking.

Job Duties

• Performs routine patient care responsibilities such as rooming patients and taking vital signs.
• Notes the primary complaint/reason for visit.
• Collects patient histories and enters medications into medical record.
• Maintains patient and services rooms in a neat and orderly condition.
• Fulfills clerical responsibilities as assigned, which may include: scanning patient medical records; obtaining lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed.
• Collaborates with specialty providers to support diagnostic and therapeutic procedures specific to gastroenterology (e.g., hemorrhoid banding), cardiology (e.g., EKG monitoring), and pulmonology (e.g., spirometry).
• Reviews patients’ medication list and identifies any medications which require attention or medications need to be stopped before procedure.
• Refills medications and performs prior authorizations per protocol.
• Contacts and responds to patients via MyChart and/or telephone.
• Utilizes Microsoft Outlook and Microsoft Teams to communicate with physicians and staff.
• Performs duties as the front desk agent as needed.
• Documents patient care services by charting in patient’s electronic medical record (EPIC).
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

• Proficient in Microsoft Office applications.
• Experience in Gastroenterology, Cardiology, and/or Pulmonology.
• Strong customer service skills.
• Strong communication skills.