Summary

Urology is seeking a Scheduling Specialist II to assist with scheduling patient surgical appointments in an efficient and timely manner.

This position may require the flexibilty to work after hours as needed.

Job Duties

• Books, coordinates, and reschedules patient appointments.
• Verifies insurance of new and returning patients.
• Greets patients in clinic and answers questions.
• Schedules surgeries, pre and post surgical appointments, and admissions as requested.
• Answers the telephone and routes patient calls.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Assists with preparation of agendas, materials, meetings, etc.
• Assembles patient charts for next day visits; updates profiles on patients.
• Calls patients to remind them of their appointments.
• Verifies insurance and pre-certification of insurance benefits.
• Creates surgical appointment/referral shell in EPIC.
• Confirms special requests for instruments and equipment.
• Schedules and follow up with Cardiologist, PCP and Pulmonary doctors for patient surgical clearances.
• Works with outside faculty as needed to coordinate combination surgical cases.
• Updates and maintains faculty outlook calendar.
• Retrieves faxes pertaining to patient surgical cases.
• Routes and Scans all appropriate test results, prescriptions, FMLA paperwork.
• Attends weekly faculty/staff meetings.
• Efficiently schedules surgical patient appointments including timely financial clearances.
• Routes calls to appropriate staff member.
• Performs other job related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• One year of relevant experience.

Preferred Qualifications

• Epic experience.
• Surgery scheduling experience.