Title:  Senior Coordinator, Business Operations

Division:  Children's Hospital of San Antonio
Schedule:  Monday - Friday, 8:00 a.m. to 5:00 p.m.
Work Location:  San Antonio, TX
Salary Range:  $54,950 - $63,723
FLSA Status:  Nonexempt
Requisition ID:  11374


The Senior Coordinator, Business Operations will provide support by leading and coordinating projects for the assigned departments.


The Senior Coordinator will act as the liaison between the CHRISTUS, Baylor MedCare, BCM credentialing and Christus medical staff office to track enrollment with payers, assist leadership in assessing any delayed payer enrollment.


Job Duties

  • Manage the recruitment for assigned departments, including being the primary contact person for faculty candidates, develop candidate’s visit interview agenda and arrange logistics such as travel and lodging. Maintain a list of active candidates for assigned departments, collect post-interview evaluations and submit to leadership. Follow-up with candidates’ post-interview to answer any benefits/employment questions. Coordinate and manage on-boarding for new faculty recruits for assigned departments. 
  • Manage the credentialing of physicians for presentation to CHoSA and BCM credentialing committees.
  • Manage faculty calendars, secure travel arraignments, submit reimbursements, schedule meetings, maintain and update department/sections rosters, distribute mail and screening calls, submit IT tickets or office work orders, provide coverage in coordinator’s absence and other office and support related duties as necessary.
  • Act as the primary person to manage Qgenda for assigned departments. Publish monthly call schedules, ensure faculty are entering their time off request in the system, add and remove new and departing faculty from Qgenda, ensure workflows in the system are reviewed and updated on a quarterly basis based off of faculty and clinical changes, ensure Success Factors’ ID's are entered into QGenda, and ensure the system is utilized by faculty.
  • Coordinate and submit documentation needed to process faculty appointments and promotions for assigned departments. 
  • Liaise with BCM Faculty Affairs and faculty member to meet submission deadlines for promotion. Manage guest accounts for collaborators, students & voluntary appointments for assigned departments/sections. Coordinate with ISO office in BCM regarding candidates’ new visa processing or faculty visa renewals. Track applications through legal office or ISO to ensure deadlines are met. Coordinate with Faculty Affairs office to post positions if needed.


Minimum Qualifications

  • High School diploma or GED.
  • Four years of relevant experience.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.