Summary

Neurosurgery is seeking a highly motivated Medical Assistant II who is comfortable utilizing technology to engage with patients and providers.

As a Medical Assistant, you will support clinicians and patients before and after their appointments, providing high quality patient care. 

Job Duties

• Confirms patient appointments 1 – 2 weeks out by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit.
• Ensures thst patients are scheduled with the appropriate provider.  
• Obtains referring provider information and requests relevant medical records and referrals prior to appointment as needed.
• Obtains vital signs.
• Schedules and assists with in office procedures.
• Manages high volume patient clinics and calls.
• Answers patient calls in a competent, professional, and timely manner.
• Assists clinicians with medication refills and prior authorizations as needed.
• Assists clinicians with imaging orders and prior authorizations as needed.
• Assists clinicians with medical record review to determine scheduling needs of patient.
• Frequently utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
• Frequently utilizes electronic health record (Epic) to upload patient records.
• Frequently utilizes imaging software (PACS) to upload images.
• Assist with other duties as needed
• Demonstrates effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of role.
• Assists with coverage in other areas of the practice as needed.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

• Experience with Epic.
• Strong organization skills.
• Ability to work with others in a fast-paced environment.
• Strong interpersonal skills.