Summary

The Margaret M. and Albert B. Alkek Department of Medicine, Section of Gastroenterology and Hepatology, is recruiting for a Medical Assistant with clinical knowledge to support the clinical operation within the department in a clinical and telephone triaging capacity. The candidate will support our exciting new Live Answer Medical Team and serve as a float in the section as needed.  This position is an outpatient position located at the McNair Campus in the Texas Medical Center with a general work schedule of Monday - Friday, 8 AM to 5 PM.

Job Duties

• Performs medical phone triaging for patients calling for medical guidance from their health care team. 
• Clearly documents pertinent medical information to be communicated to or from the patient. 
• Performs routine patient care responsibilities such as taking vital signs, collecting specimens, and safely preforming laboratory Point of Care Testing.
• Collects patient history, performs medication reconciliation and enters medical information into the EMR system (EPIC). 
• Properly notes the primary complaint/reason for patient’s visit.  
• Assists with procedures as needed while working within the clinic, including but not limited to administering vaccines and/or medications under direction of a supervising provider. 
• Schedules patient tests, procedures, and appointments.
• Responds to routine patient phone calls and My Chart messages and route to either nurse or provider for assistance as needed. 
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtains lab/x-ray reports, hospital notes, and referral information.
• Maintains clean and safe work environment; stocks supplies for various department needs. 

Minimum Qualifications

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA). New employees who are not currently certified, must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Exceptional communication skills, both written and verbal.
• Willingness to be a team player.
• Strong organizational skills.
• Passion for providing exceptional patient-centered care each day.
• Willingness to work within several different specialties as needed on a given day.