Summary

The Department of Medicine is seeking a Medical Assistant I to support the clinical operations. Administrative duties include but are not limited to desktop/phone triage, Live Answer rotation (Department's internal call center), patient scheduling, and other administrative tasks necessary to facilitate patient care. Clinical duties include but are not limited to patient rooming (virtual and face to face), taking vitals, and COVID-19 testing site rotation.

The ideal candidate works well in a team environment and is willing to assist others as needed.

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, EKGs/ECGs, and laboratory Point of Care Testing.
• Collects patient history, performs medication reconciliation and enters information in EPIC.
• Notes the primary complaint/reason for patient’s visit.
• Sets up instruments and equipment for Physician.
• Assists with procedures as needed.
• Administers medication under the direction of a supervising Physician.
• Instructs Patients on general care and medicine procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post visit follow-ups.
• Responds to routine patient phone calls and My Chart messages and routes to RN, ACP or MD as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information, simple scanning, and answering the phones.
• Takes inventory of clinic supplies and orders supplies as needed.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA). New employees who are not currently certified, must obtain certification within six months of employment. Current Basic Life Support (BLS) Certification through American Heart Association