Summary

The Manager of Business Operations plays a key leadership role in overseeing the financial, operational, and human resources functions within the School of Health Professions (SHP). Reporting to the Executive Director, Sr. Dean’s Office, and working collaboratively with the Dean of SHP, this position ensures that both day-to-day operations and long-term strategic goals are met efficiently and effectively and that the mission-relevant work driven through the academic programs is strongly supported.

This position provides direct supervision and leadership for four program coordinators across the School of Health Professions (SHP). In this role, the Manager will mentor and train staff to effectively manage daily operations, monitor expenses, and generate financial reports. Additionally, they will provide guidance on general administrative support to ensure the school’s financial and operational functions run smoothly.

The ideal candidate will bring robust financial management expertise, a proven track record of collaborative and influential leadership, and a strategic mindset with experience aligning operations to long-term institutional goals. Familiarity with grants administration is highly desirable.

Current BCM employees who are eligible to transfer are encouraged to apply.

This position may be eligible to work a hybrid work arrangement after a 90-day training period.

Job Duties

Financial Oversight & Budget Management

• Manage budgeting, financial planning, and expense monitoring across SHP programs to ensure fiscal responsibility and operational efficiency.
• Meet regularly with School and program leadership to provide financial analysis and budget monitoring. 
• Plan and manage all financial areas, including revenue (tuition/fees) and expense management. 
• Collaborate with the Executive Director and COO of the College to secure program funding and request additional financial resources as needed. 
• Submit and manage the SHP budget, working closely with the Budget Office to complete revisions to meet financial targets.
• Provide monthly budget-to-actual reports to program and school leadership and hold monthly meetings with each program team and Dean’s office
• Work with SHP faculty to manage pre-award and post-award grant-related tasks in support of research activities. 
• Responsible for approving procurement requests across the School to manage finances, track expenses, and ensure budget compliance.
• Responsible for working with the programs to review any contracts that are needed and submitting for review/approval through the College approval process and work with staff to ensure compliance and payment of contracts as necessary.
• Process supplemental pay for faculty as needed with necessary documentation. 
• Responsible for the processing of annual scholarships and working with various individuals from different areas of the College to ensure proper dissemination of all SHP scholarships.
• Responsible for all procurement that runs through the Dean’s office, including payments to students in need.

Operational Leadership & Strategic Planning

• Work closely with the Dean of SHP to develop and implement short- and long-term goals, drive strategic process improvements, and plan for the school’s growth and financial and operational oversight.
• Oversee administrative processes and implement improvements to streamline operations within SHP. 
• Attend monthly meetings under the Sr. Dean’s Office to stay informed on College goals and updates.
• Disseminate policy changes and requirements to SHP faculty and staff, ensuring compliance with institutional guidelines. 
• Lead ongoing process improvements to enhance business productivity and operational efficiency working closely with the Executive Director and the Dean of SHP. 

Job Duties Continued

Human Resources & Team Management

• Supervise program coordinators within SHP programs and provide business operations oversight for administrative staff across programs. In this role, the Manager will mentor and train staff to effectively manage daily operations, monitor expenses, and generate financial reports. Additionally, they will provide guidance on general administrative support to ensure the school’s financial and operational functions run smoothly.
• Work with Sr. Dean’s office to process merit increases/promotions for staff and with various departments and the Dean for equity increases for faculty.
• Work with the Dean of SHP to review need for new positions and associated funding. 
• Support employees and supervisors in resolving employee relations issues, representing SHP in dispute resolution when necessary, or escalating issues to the Sr. Dean’s Office.
• Ensure training, evaluation, and performance development for staff, including compliance with institutional policies and annual trainings.
• Responsible for transactional steps to hire Federal work study students as well as student position creations in SuccessFactors. 
• Develop training and in-service training units to address onboarding and ongoing learning with budget, finance and operations. 
• Work with the Sr. Dean’s team and Dean of SHP to develop operational guidelines and standard operating procedures (SOPs) related to budgeting, financial operations, human resource operations, and similar processes.

Administrative Oversight

• Serve as the Delegate of Authority and Administrative Lead, responsible for SAP access management.
• Ensure SHP policies and guidelines align with College best practices as outlined by the Sr. Dean’s Office for Education. 
• Lead or assist with special projects as assigned.

Perform other job-related duties as needed.

Minimum Qualifications

• Bachelor's degree. 
• Four years of relevant experience. 

Preferred Qualifications

• Master’s degree in Finance, Business or Higher Education Administration.
• Background in financial/grants management. Strong knowledge of budget management, financial reporting, and expense monitoring.
• Proficiency in financial planning, forecasting, and compliance with institutional and regulatory policies.
• Experience supervising staff and managing teams.
• Proactive approach to leadership, including the ability to anticipate leadership needs, offering solutions, and providing key operational insights.
• Ability to implement process improvements and enhance business operations.
• Familiarity with SAP, SuccessFactors, Concur, Workday Adapt.

Skills

• Ability to work at a high level with minimal direct supervision.
• Excellent problem-solving and organizational skills.
• Strategic thinker and proactive leader who thrives in a dynamic academic setting.
• Excellent written and verbal communication skills to interact with faculty, staff, and leadership.