Summary

Manages and leads day-to-day research operations to ensure that current and long-term business goals are met. The Sr. Research Operations Associate will manage a sponsored programs portfolio of approximately 3 grants for the Chair of the Department of Family and Community Medicine and will provide guidance to the Research Operations Associates. The Sr. Research Operations Associate will serve as the liaison between the various sponsor agencies, community partners, and institutional department contacts. Will be responsible for management of the grants including but is not limited to the financial, programmatic, reporting, planning, evaluating, training, grant reporting and compliance management activities. 

Job Duties

• Perform operational and project management activities related to research projects
• Manage a portfolio of programs for the Department of Family and Community Medicine
• Serve as a liaison and facilitate initiatives contracts and implementation with partner site executive leadership
• Stay abreast of sponsor (NIH, HRSA, CPRIT) communications and deadlines including continuations and reporting
• Utilize evaluation data in collaboration with other health disciplines to influence the revision of the patient care plan or program, service lines, and processes
• Create, analyze, and monitor research project timelines
• Develop, implement and monitor research protocols procedures and processes including Internal Review Board (IRB), consent, and compensation forms protocols
• Participate in the development of new programmatic grant submissions (pre-award)
• Develop program material as needed including abstracts, publications, presentations, and marketing materials
• Monitor research project expenditures; makes recommendations pertaining to work operations and priorities to meet research objectives
• Monitor post-award grant expenses
• Ensure the ongoing review and development of process improvements to maximize productivity
• Lead efforts to produce meaningful quality and timely reports to support the research mission of the department and center
• Lead the implementation and oversee the development of ongoing performance metrics
• Coordinate and oversee Quality Improvement Plan development, review, revision, and implementation
• Coordinate and integrate QI plans and processes for individual services
• Coordinate the process of monitoring, measuring, and assessment of patient care as relates to the research proposal and support of systems to achieve high quality, safe, cost effective services
• Participate in the development and coordination of data management mechanisms for reporting of program outcomes (EPIC, eCW and redcap)
• Draft grant reports as required by the granting agency
• Perform other job-related duties as assigned

Minimum Qualifications

• Bachelor's degree in a related field. 
• Four years of relevant experience. 

Department Specific Criteria

• Must have experience implementing programs and projects and strong written communication skills
• Must have track record of maintaining exceptional customer relationships with clients and community stakeholders and providers that we work with
• Must be able to effectively navigate external and internal systems and follow-up on progress
• Must have the ability to multitask and have strong time management skills 

Preferred Qualifications

• Master's in Healthcare Administration, Public Health, Business Administration or related degree
• Program/project management, grants, experience with EMR's, red-cap or other data management systems