Title:  Senior Program Management Associate - Clinical Ethics

Summary

In partnership with the Chief of the Ethics, plans, organizes, and manages the activities and programs. Serves as the primary focal point for strategic planning as well as all daily operational-related issues. Provides collaborative leadership by contributing to and maintaining continuity in strategic planning and execution, developing and implementing policies, procedures, and standards applicable to the ethics programs.

The mission of Ethics is to support the Texas Children’s Hospital commitment to creating a healthier future for children and women throughout our global community. We aim to accomplish this by developing and implementing best practices in clinical ethics, ethics education and ethics research.

This position is eligible to work a hybrid work arrangement within the Greater Houston, TX area after an orientation period.

Job Duties

• In partnership with the Chief of Ethics, completes and presents strategic plans for the advancement of support and programmatic growth within the Ethics Program.
• Identifies important trends or changes in the related fields of patient care, education, and research.
• Facilitates the development of goals and objectives for the Ethics Program.
• Develops detailed plans and budgets to support proposals for future strategic and operational directions and the necessary support and logistics such as human resources, space, equipment, information technology, and financial resources to accomplish them.
• Upkeeps data repositories needed for daily operational oversight and monitoring, as well as, for strategic planning (e.g., spreadsheets and databases).
• In partnership with the Chief of Ethics, coordinates the activities of the Ethics Program and provides leadership to the long-term and short-term operational needs of those who work in or support the Ethics Program. 
• Provides input, plans, and directs daily operations.
• Serves as the “go-to” administrative representative for the Ethics Program.
• Oversees onboarding process for new members of the Ethics Program, when applicable.
• Demonstrates effective communication skills by representing the Ethics Program at appropriate meetings and/or committees across various institutions.
• Ensures the Ethics Program’s compliance with regulatory and legal requirements.
• Enhances the quality of the Ethics Program’s activities, processes, and outcomes.
• Provides oversight, guidance, and mentorship to those participating in regulated activities.
• Oversees the development, implementation, and evaluation of policies, procedures, and guidelines. Monitors the overall performance quality.
• Develops operational performance enhancement measures to improve productivity and service delivery.
• Ensures that the Ethics Program meets or exceeds the requirements of regulatory or legal entities.
• Creates and facilitates collaboration and cooperation among diverse groups, people, and professional disciplines to achieve desired results in improving patient service and satisfaction in ethics.
• Provides leadership, education, and direction to develop policies, procedures, and plans necessary to smoothly execute the Ethics Program.

Minimum Qualifications

• Bachelor's degree.
• Four years of relevant experience.

Preferred Qualifications and Skills

• Master’s Degree in healthcare administration, Public Health, nursing, business, social work, or a related discipline and two years of relevant experience may also be considered.
• One year in healthcare.
• Certification in Bioethics.
• Knowledge of word processing and spreadsheet software, quality improvements in healthcare services, and standards and practices of ethics.
• Working knowledge of management principles and practices.
• Ability to operate a personal computer, track outcomes, and be able to identify and implement new strategies for improving process management.
• Strong initiative, listening skills, and excellent communication skills, including verbal and written skills.
• Ability to work under pressure and multi-task.