Summary

The Texas Heart Institute at Baylor College of Medicine is seeking a Senior Coordinator, Patient Support Services to join its Center for Cardiovascular Care. The ideal candidate will have experience with cardiovascular diagnostic imaging and patient registration. Working as part of the high-volume cardiovascular diagnostics team, the candidate will be able to assist clinical staff with patient registration and scheduling of diagnostic imaging. 

Job Duties

• Coordinates with clinical team to coordinate appointments for cardiovascular diagnostic testing
• Communicates pre-testing instructions to patients; may address financial issues regarding diagnostic testing.
• Optimizes diagnostic services schedule by working the patient wait list, contacting patients not financially cleared for services
• May assist with insurance pre-authorizations or issues.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Bachelor's degree in healthcare administration or a related field may be considered in lieu of experience.
• Knowledge of the clinic flow and patient appointment scheduling.
• Understanding of medical necessity.
• Prior medical billing/revenue cycle experience.