Title:  Senior Coordinator, Program Management

Summary

Baylor College of Medicine-Houston, Department of Pediatrics, is seeking a full-time Senior Coordinator, Program Management to serve as a key team member in the Pediatric Residency House Staff Office. The Pediatric Residency Program is one of the largest in the country, which includes three umbrella programs. The Senior Coordinator will assist with the day-to-day operations of a large residency program. This position coordinates and provides oversight in trainee recruitment, trainee onboarding/orientation, and trainee graduation. Additionally, the position monitors compliance of all evaluations, online training modules, work hours, continuity clinics, supplemental payments, management of program letters of agreements, and all College mandates.  This person should be a self-starter and have knowledge of ACGME/GME guidelines.

This position may require some travel weekends and nights.

Job Purpose

Provides advanced administrative support for an education program, including undergraduate, graduate, residency, fellowship, clerkship, continuing medical education, or other College-affiliated education programs.

Job Duties

• Assists with day-to-day operations of one of the largest pediatric residency programs in the country.
• Oversees onboarding and graduation of residents, research symposium, and performs day-to-day problem solving for residents and chief residents.
• Assist. with prepping and Interviews between 350 - 400 candidates during the recruitment season, setting up schedules with Applicants and Faculty, hosting ZOOM interviews and collecting Faculty feedback after interview.  And all other assignments that would facilitate the Interview process.
• Monitors and updates program letters of agreements, and verifications that's requested.
• Monitors and maintains all systems in Medhub, prep for Semi Annuals and Milestones.
• Communicates with all departments to prep for onboarding and ensure every Intern is trained and have fulfilled all of the requirements of the GME department.
• Orders departmental supplies, pay bills/dues via SAP, reimburse residents via CONCUR.
• Updates all annual requirements for ACGME/GME/Pedi-a-Link, etc.
• Retrieves mail from the mailroom and distribute to Residents and Faculty.
• Completes all requested forms for Residents, i.e. verifications, loan documents, etc.
• Retrieves breakfast and lunch for the Residents from the vendor.
• Will be assigned one of our umbrella programs to monitor and assist Faculty with all assigned task.
• Assists with graduating residents, orders diplomas, preps for graduation and all tasks associated.
• May be assigned to take minutes for meetings.
• Completes PO request and completes and monitors supply orders.
• Assists and monitors residents during ITE exams.
• Assists Program Manager, Program Director, APD's and Chief's as requested.
   

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Bachelor's degree in business or related field or equivalent work experience.
• Above average Microsoft skills, Concur, MedHub and SAP.
• Experience with Zoom and Microsoft TEAMS.