Title:  Senior Coordinator, Patient Support Services

Division:  Otolaryngology
Schedule:  Monday - Friday, 8:00am - 5:00pm
Work Location:  Houston, TX
Salary Range:  $34,739 - 46,984
FLSA Status:  Nonexempt
Requisition ID:  12435


Baylor College  of Medicine Otolaryngology department  is seeking  a Senior Coordinator. The ideal  candidate  will function as a surgery scheduler and administrative support. The candidate will support patient access to the department by staffing the Live Answers line, while resolving patient request. Being  a team player to coordinate with other clinical staff members to support patients through pre and post-operative process is a plus.



Job Duties

  • Coordinates with health care facilities for patient surgeries, tests, or procedures.
  • Communicates pre-operative instructions and requirements for medical clearance to patients.
  • Addresses financial issues regarding surgeries or procedures.
  • Assembles medical records and insurance information for patient appointments.
  • Orders specialized supplies or equipment needed for surgeries or procedures and  tissues and grafts..

Minimum Qualifications

  • High School diploma or GED.
  • Four years of relevant experience.

Preferred Qualifications

  • Prior experience in healthcare,
  • Epic EMR experience.
  • Microsoft Office  skills 



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.