Title:  Senior Coordinator, Education Program Management

Division:  Otolaryngology
Schedule:  Monday - Friday, 8 am - 5 pm
Work Location:  McNair Campus, Houston, TX
Salary Range:  $40,785 - $52,406
FLSA Status:  Nonexempt
Requisition ID:  5708


The Bobby R. Alford Department of Otolaryngology - Head and Neck Surgery at Baylor College of Medicine is seeking a full-time Senior Coordinator to provide administrative support for the department's education program, including undergraduate, graduate medical education.


The Senior Coordinator should be a self-starter and have some knowledge of ACGME/GME. The position requires above average Microsoft Office and Zoom skills. We are seeking an individual who is flexible, willing to learn, and will appreciate a fast paced working environment.

Job Duties

• Provides administrative oversight for all residency and fellowship related items, but not limited to, the following: handling inquiries, sorting correspondence, setting up folders, maintaining residency program files in accordance with records retention schedules, assisting in requests for verification of residency training, and maintaining calendar of applicant appointments and meetings.
• Ensures compliance with departmental procedures and also ensures compliance with all residency/fellowship institutional program requirements. This includes, but is not limited to submitting duty hour reports to the GME Office, collecting and tracking evaluations of the residents, faculty and program, and ensuring compliance regarding any other professional activities outside the scope of the program.
• Manages schedules and resident attendance for all required educational activities, including conferences and other didactic experiences. Maintains the residency curriculum, including competency-based goals and objectives for each assignment and each level of training. Creates and edits departmental residency training manual.
• Oversees all aspects of the resident/fellow recruitment process including scheduling interview dates, corresponding with potential applicants, confirming meetings and appointments and ensuring applicant credentials are in compliance with current guidelines.
• Implements all required modules of the residency management software, to include the management and reporting of data as well as user training for program faculty and residents/fellows.
• Develops and maintains program letters of agreement for all required rotations at outside institutions.

Minimum Qualifications

  • High School diploma or GED.
  • Four years of relevant experience.

Preferred Qualifications

  • Bachelor's degree 
  • Knowledge of MedHub
  • Knowledge of Microsoft Office and strong computer skills





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Nearest Major Market: Houston