Summary

The Department of Pediatrics, Division of Pediatric Emergency Medicine is seeking a Senior Coordinator, Business Operations to provide comprehensive administrative and logistical support to the Division Head & Service Chief, working closely with the BCM Business Operations Manager and TCH Practice Administrator while serving in an overarching role for Division Administration. The position will provide and lead support for one of the largest Pediatric Emergency Management Programs in the nation and will be a key driver in its human resource and financial operations.

The Pediatrics Emergency Medicine Division at BCM/TCH is one of the largest Pediatric Emergency Management programs in the nation, and the largest pediatric emergency center in South Central Texas consisting of: 70+ Pediatric Emergency Medicine fellowship-trained physicians, 5 general pediatricians, 18 pediatric emergency medicine fellows and global health and point-of-care ultrasound fellows. Additionally, there are approx. 18+ advanced practice providers, over 30 emergency physicians from the Department of Emergency Medicine at Baylor College of Medicine, and over 15 Contract Locum physicians who are credentialed to work at Texas Children’s to provide emergency care for patients. Patient care is provided across all campus locations in the Houston & Austin areas. This position will provide essential comprehensive administrative support for the successful day-to-day planning and coordination of the Division. 

This position has the opportunity for a flexible work schedule with one day at home after an initial training period, to be determined.

Job Duties

• Provides comprehensive administrative support for the Division Head & Service Chief of Pediatric-Emergency Medicine: Responsible for managing calendars, including making appointments, travel, conference, and lecture planning. Acts as central point of contact for the Division Head across institutional leadership, and internal and external customers. 
• Plans department meetings, including: advisory board meetings, division business meetings, professional development retreats, strategic planning initiatives, special events, and other business unit functions. Develops and creates reports and presentations from source material. Uses systems such as PowerBI, Jaggaer, SAP, and Success Factors to collect information and prepare reports. 
• Responsible for all space planning requirements, environmental issues, and other facilities requirements.
• Designated BCM Success Factors HR Coordinator. Will have access to Division Positions and Job Requisitions; will process personnel related transactions. 
• Assists with Pediatrics HRMS requests, Physician Compensation salary recommendation requests, Faculty Employment Agreements, and TCH Physician Services operations.
• Faculty on-boarding and credentialing: Responsible for preparing and submitting BCM Faculty Appointments, and oversight of credentialing at multiple hospital locations for Faculty and Clinical Instructors. 
• Creates and maintains operational dashboards and tools within the Division for personnel transactions and physician-faculty: full-time, part-time, per-diem, locums, and clinical instructors.  
• Performs other job-related duties as assigned.
   

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.

Preferred Qualifications

• Bachelor's Degree in Business or Healthcare Administration.
• Experience in an Academic or Healthcare Setting preferred.
• Proficiency in MS Outlook, Word, Excel, PowerPoint.