Title:  Scheduling Specialist III

Division:  Ambulatory Operations
Schedule:  Monday-Friday; 8:00am-5:00pm
Work Location:  McNair Campus, Houston, TX
Salary Range:  $37,463-$44,000
FLSA Status:  Nonexempt
Requisition ID:  2409
Job Purpose

Responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Duties
  • Schedules, reschedules, and coordinates, patient appointments.
  • Schedules follow up appointments and treatment plans.
  • Triages potential new patients by working with internal algorithms and clinical staff.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Registers patients in Epic system.
  • Verifies insurance for new and established patients.
  • May greet patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Calls patients to remind them of their appointments.
Minimum Qualifications

High school diploma or GED.

Three years of relevant experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.