Title:  Scheduling Specialist II

Division:  Ambulatory Operations
Schedule:  Monday to Friday 8 a.m. to 5 p.m.
Work Location:  Houston, TX
Salary Range:  $31,581 to $43,680
FLSA Status:  Nonexempt
Requisition ID:  12495

Summary

Responsible for making and scheduling appointments in an efficient and timely manner.

Job Duties

  • Calls and schedule patients appointments . 
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers the telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.

Preferred Qualifications

  • One year of EPIC or medical experience in scheduling and excellent customer service.

 

 

Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 12495