Title:  Scheduling Specialist II

Division:  Urology
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  9328


The Scheduling Specialist II is responsible for making and scheduling patient surgerical appointments in an efficient and timely manner.  Will route questions/calls to appropriate staff member.

Job Duties

  • Books, coordinates, and reschedules patient appointments.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, pre and post surgical appointments, and admissions as requested.
  • Answers the telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules, ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Calls patients to remind them of their appointments.
  • May verify insurance and pre-certification of insurance benefits.
  • Create surgical appointment/referral shell in EPIC.
  • Confirms special request for instruments and equipment.
  • Schedules and follows up with Cardiologist, PCP and Pulmonary doctors for patient surgical clearances.
  • Works with outside faculty to coordinate combination surgical cases.
  • Updates and maintains faculty outlook calendar .
  • Retrieves faxes pertaining to patient surgical case
  • Routes and scans all appropriate test results, prescriptions, FMLA paperwork.
  • Attends faculty/staff weekly meetings.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.