Title:  Scheduling Specialist II

Division:  Surgery
Schedule:  Monday - Friday, 8 am to 5 pm
Work Location:  Sugar Land, TX
Salary Range:  $30,962 - $35,220
FLSA Status:  Nonexempt
Requisition ID:  7300


The Michael E. DeBakey Department of Surgery at Baylor College of Medicine is seeking a competent scheduling specialist representative who will be responsible for creating a positive patient experience by accurately and efficiently scheduling patient procedural and surgical appointments. The successful candidate will join a team of Endocrine Surgeons and Gastroenterology providers at CHI Baylor St. Luke's – Sugar Land Hospital.

Job Duties

  • Is responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, procedures, surgeries, directions, order management etc.).
  • Interprets and coordinates ancillary tests and procedure orders in Epic received from non-BCM physicians.
  • Maintains and updates surgical blocks ensuring that patients are scheduled accurately.
  • Obtains implant device identification cards for patients having ancillary tests performed.
  • Assists with cardiac clearances for patients that have implantable devices from external and internal referring physicians.
  • Communicates with patients to communicate confirmation of appointment, pre-operative testing requirements, directions, time, post-operative follow-up appointments and other information relevant to their care continuum.
  • Handles and processes a complex and varied series of documents and situations.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.