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Title:  Scheduling Specialist II

Division:  Surgery
Schedule:  Monday - Friday, 8:00 a.m. - 5:00 p.m.
Work Location:  Baylor Main Campus, Houston, TX
Salary Range:  $30,962 - $39,477
FLSA Status:  Nonexempt
Requisition ID:  3538
Job Purpose

The Vascular Surgery Division in the Michael E. DeBakey Department of Surgery seeking a competent Scheduling Specialist II responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Duties
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers the telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.
  • May verify insurance and pre-certification of insurance benefits.
Minimum Qualifications
  • Education Required: High school diploma or GED.
  • Experience Required: One year of relevant experience.
  • Certification/Licenses/Registration: None Required.
Preferred Qualifications
  • Bilingual/Fluent in Spanish

 

 

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 3538