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Title:  Scheduling Specialist II

Division:  Ambulatory Operations
Schedule:  Monday-Friday; 8:00am-5:00pm
Work Location:  McNair Campus, Houston, TX
Salary Range:  $30,962-$35,000
FLSA Status:  Nonexempt
Requisition ID:  2407
Job Purpose

Responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

Job Duties
  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system.
  • Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers the telephone and routes patient calls.
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  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment.
  • Calls patients to remind them of their appointments.
  • May verify insurance and pre-certification of insurance benefits.
Minimum Qualifications

High school diploma or GED.

One year of relevant experience.

 

 

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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