Summary
The Department of Medicine - Cardiology section at Baylor College of Medicine is seeking a reliable Scheduling Specialist II who thrives in a fast-paced ambulatory care setting and has experience scheduling patient tests.
The primary duties are booking, coordinating and re-scheduling non-invasive test appointments, answering the telephone, MyChart messages, and recording information on the patient electronic chart using EPIC.
The work schedule is Monday - Friday, 40 hours per week.
Job Duties
- Schedules tests at McNair Cardiology (Echo, Stress test, Nuclear test, ECG, Holter monitor).
- Schedules tests at BSLMC (as needed).
- Calls patients to remind them about their appointments for tests.
- Informs patients about their arrival time, instructions, and documents them in EPIC.
- Works on the pending order WQs, and diagnostic pools.
- Contacts the ordering physicians if the order needs to be corrected.
- Files the last minute requests with IV team, follows up with them, and informs patients about their possible out of pocket balance on those tests.
- Registers patients in EPIC system as needed.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED.
- One year of relevant experience.
Preferred Qualifications and Skills
- Experience with EPIC and working in Cardiology.
- Some insurance verification experience.
- Strong interpersonal skills.
- Ability to interact with professionalism at all times.
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.