Title: Scheduling Specialist I
Summary
PRC Schedulers is a clinical support position that is required to answer patients calls which average 5,900 a month, 6,900 med schedule messages, 500 my chart messages and average 3,000 bump patients averaging from 30 to 120 days out.
Job Duties
- Books, coordinates, and reschedules patient appointments.
- Registers patients in Epic system.
- Verifies insurance of new and returning patients.
- Greets patients in clinic and answers questions.
- Schedules surgeries, outpatient appointments, and admissions as requested.
- Answers telephone and routes patient calls.
- Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Assists with preparation of agendas, materials, meetings, etc.
- Assembles patient charts for next day visits; updates profiles on patients.
- Interviews new patients via telephone prior to scheduling appointment.
- Calls patients to remind them of their appointments.
Minimum Qualifications
- High school diploma or GED.
Preferred Qualifications
- Bilingual ( English and Spanish).
Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
12604
CA