Title:  Scheduling Specialist I

Summary

PRC Schedulers is a clinical support position that is required to answer patients calls which average 5,900 a month, 6,900 med schedule messages, 500 my chart messages and average 3,000 bump patients averaging from 30 to 120 days out.    

Job Duties

• Books, coordinates, and reschedules patient appointments.
• Registers patients in Epic system.
• Verifies insurance of new and returning patients.
• Greets patients in clinic and answers questions.
• Schedules surgeries, outpatient appointments, and admissions as requested.
• Answers telephone and routes patient calls.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Assists with preparation of agendas, materials, meetings, etc.
• Assembles patient charts for next day visits; updates profiles on patients.
• Interviews new patients via telephone prior to scheduling appointment.
• Calls patients to remind them of their appointments.

Minimum Qualifications

•  High school diploma or GED. 

Preferred Qualifications

• Bilingual ( English and Spanish).