Title:  Research Operations Associate

Division:  Pediatrics
Schedule:  Monday - Friday; 8:00 a.m. - 5:00 p.m.
Work Location:  Houston, TX
Salary Range:  $51,256 - $70,733
FLSA Status:  Exempt
Requisition ID:  13604


A Research Operations Associate will review current literature, develops guidelines/pathways/protocols. Produces evidence reviews of existing products to assure EIIC products are up to date with the most current literature. Creates educational content with evidence based materials and curates knowledge tools and toolkit materials. Provides project management for dissemination strategies and organizes and arranges social media strategies. The Knowledge Management project analyst will participate in toolkit development, provide continuing education credit support, and support QI educational materials curation.


Manage and coordinate the activities of numerous, varied projects of the Emergency Medical Services for Children (EMSC) Innovation and Improvement Center to ensure that goals and objectives of the projects are accomplished within specified timeframes as it relates to the Knowledge Management Domain Evidence Generation/Curation.  This position has the opportunity to remain virtual. 

Job Duties

  • Curate and merge evidence-based guidelines, knowledge tools, and toolkit materials in collaboration with our partner organizations on our website.   
  • Establishes project plans and conducts work team meetings with required resources, delivery dates and coordinates the timely implementation of the schedule.
  • Collates the implementation packs for community hospital use- order sets, educational resources, podcasts, etc.
  • Manage relationships and triage online requests as they emerge through our website front door. 
  • Produces system flow charts to describe existing and proposed systems.
  • Helps anticipate possible problems and takes a pro-active role in their solutions.
  • Designs test products to ensure applications are complete prior to their delivery on the website.
  • Responsible for the accuracy, understandability and maintenance of these documents.
  • Explore other research opportunities through usage analytics 
  • Assist in the development and hosting of education and training modules on our website.
  • Manage social media platforms. 

Minimum Qualifications

  • Bachelor's degree in a related field. 
  • Two years of relevant experience.

Preferred Qualifications

  • Bachelor’s/Master degree in Computer Science, Business, Education, Health Administration, Management Information Systems, Information Technology, Health Sciences or a related field. 
  • Two years of relevant experience. 
  • Social media expertise preferred.  



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.