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Title:  Principal, Business Strategy and Development

Division:  Office of Chief Operating Officer
Schedule:  Monday - Friday, 8:00 a.m. - 5:00 p.m.
Work Location:  Houston, TX
Salary Range:  Commensurate with experience.
FLSA Status:  Exempt
Requisition ID:  7258

Summary

The Improvement Agenda – Assists the Chief Operating Officer (COO) in operationalizing the College’s strategic plan through the Improvement Agenda.  Department/Center Improvement Activities – Supports the Chief Operating Officer in managing operational performance through focused reviews and action plan development based upon key performance indicators (KPIs) and operational outcomes. The Mosaic Project – Leads efforts to gather and provide stakeholder input into the design, software configuration, testing, data conversion, and training activities supporting Mosaic projects.  Central Support Group Focus – Focuses improvement efforts on the interactions/transactions between Academic operating units and Central Support Groups to facilitate College goals.  General Administrative Focus – Supports the Chief Operating Officer through other dedicated efforts to include – Leads the Community on Practice supporting all Chief Operating Officer created Communities of Practice.

 

Job Duties

The Improvement Agenda – Assists the Chief Operating Officer (COO) in operationalizing the College’s strategic plan through the Improvement Agenda

  • Develops new and executes existing action plans to ensure the successful implementation of the transformation strategies, goals and desired outcomes set by the Chief Operating Officer. These efforts cover all operational domains in the Improvement Agenda.
  • Establishes effective management and communication plans to ensure transformation projects meet milestones and desired outcomes.
  • Engages all Chief Operating Officer reporting units for coordination and alignment related to meeting the goals of the Improvement Agenda.
  • Interfaces with the Office of Strategic and Institutional Planning (OSIP) to ensure alignment of department/center goals and metrics with operational plans.

 

Department/Center Improvement Activities – Supports the Chief Operating Officer in managing operational performance through focused reviews and action plan development based upon key performance indicators (KPIs) and operational outcomes.

  • Leads the implementation of academic department/center best practice initiatives.
  • Synthesizes data, performs various types of analyses, and communicates information and recommendations to the Chief Operating Officer as it relates to the Improvement Agenda projects.
  • Acts as an internal consultant to the Chief Operating Officer’s team as it relates to academic department/center operational activities.

 

The Mosaic Project – Leads efforts to gather and provide stakeholder input into the design, software configuration, testing, data conversion, and training activities supporting Mosaic projects. ·

  • Serves as the Principal liaison between academic departments/centers for the Mosaic Project to specifically include:
    • Collaborates with SAP re-implementation leadership and provide updates of project progress as it relates to department/center-led activities needed for a successful outcome of the project.
    • Raises risks and issues on a timely basis and work with the SAP re-implementation team to develop resolutions and mitigations.
    • Facilitates feedback sessions with department/center staff as it relates to SAP re-implementation and other change management activities of the project.
    • Establishes or leverages existing forums/structures for department/center staff and administrators to provide feedback for each SAP re-implementation project.
    • Works with other department/center constituents to gather feedback, requirements and input and communicate these needs throughout the re-implementation of SAP.
    • Facilitates and communicates recommendations to the SAP re-implementation leadership team on behalf of departments/centers.
    • Actively participates in planning SAP re-implementation activities, providing business input into the scope and timing of implementation activities.

 

 

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Central Support Group Focus – Focuses improvement efforts on the interactions/transactions between Academic operating units and Central Support Groups to facilitate College goals.

  • Engages human resources, information technology, supply chain, facilities, general counsel, communications, and finance leadership to help facilitate improvements in process, tools, and administrative task completion through the following
  • Identifies and champions improvements in key processes (e.g., human resources, finance, supply chain) to dramatically improve operational tempo and effectiveness of administrative processes.
  • Works to develop KPIs to evaluate administrative process efficiency and effectiveness.
  • Develops operational reporting constructs to confirm and inform improvement efforts.
  • Investigates and leverages multiple technology resources focused on improving business practices within the organization. · Establishes and facilitates process improvement committees.

 

General Administrative Focus – Supports the Chief Operating Officer through other dedicated efforts to include

  • Leads the Community on Practice supporting all Chief Operating Officer created Communities of Practice.
  • Assists with the orientation of new academic department/center Administrators.
  • Serves as a member of the Chief Operating Officer’s leadership team.

Minimum Qualifications

  • Bachelor’s degree in a related field.
  • Eight years of relevant experience.  

Preferred Qualifications

  • Bachelor’s and Master’s degree in Accounting/Finance.
  • Experience in the design and implementation of process improvement initiatives.
  • Experience with utilization of DMAIC principles.
  • Six Sigma Black belt certification.
  • Ten years of progressively responsible healthcare experience, to include a minimum of ten years prior management experience. Should have in-depth knowledge of academic medical centers as well as department/center operations.
  • Demonstrated ability to navigate and communicate in highly complex, matrixed organizations.
  • Demonstrated success in working collaboratively with physicians, principal investigators, administrators, mission leaders and functional leaders of central support groups.
  • Excellent communication skills, both oral and written.
  • Strong organizational skills, flexible and adaptable style, ability to manage multiple tasks and projects at the same time.
  • Effective consensus builder between various stakeholder groups.
  • Strategic and visionary thinker.
  • Excellent interpersonal skills and skilled at conflict resolution.
  • Demonstrated leadership acumen focused on change management, communications, and financial analysis.

 

 

 

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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