Title:  Payment Operations Specialist II

Division:  Patient Business Services
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  9333


This Payment Operations Specialist II works in the payment posting department. The daily work flow for this positions will be posting daily payment files along with resolving multiple WQ issues.  

Job Duties

  • Processes daily payment files & manual batches for both EFT'S and Lock Box; maintains daily WQ'S. 
  • Processes daily payment files. 
  • Corrects errors in remittance WQ's.
  • Works complex Oncology infusion accounts.
  • Works facility based payments that require extensive research and understanding of facility payments.
  • Works directly with hospital department to resolve complex facility payment errors and credits.
  • Reviewes and resolves reconciliation issues.
  • Interprets remit codes to properly post payments.
  • Corrects credits or payment disputes in Epic payment WQ's.
  • Identifies trends and reports to leadership.
  • Reviews information from payers regarding refunds and recoups.
  • Works with the leads to research and resolve unapplied payments. 
  • Posts self-pay patient payments. (Via credit cards & Checks).

Minimum Qualifications

  • High school diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Three years of relevant experience. 
  • Facility (hospital) experience a plus.
  • Knowledge of posting payments.
  • Through understanding of insurance remittance & EOB'S.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.