Title:  Patient Insurance Specialist II

Division:  Patient Business Services
Schedule:  Monday - Friday, 8:00 am - 5:00pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $38,000
FLSA Status:  Nonexempt
Requisition ID:  13418


Baylor College of Medicine is seeking a Patient Insurance Specialist II. The ideal candidate will accurately obtain benefits from insurance companies for upcoming services, provide accurate estimates for patient out-of-pocket expenses, and financially clear the patient for upcoming services.

Job Duties

  • Registers patients and verifies medical benefits.
  • Obtains benefits, creates estimates for patient out of pocket.
  • Contacts patient's  to collect out of pocket expenses. 
  • Deals with lower level specialty services, typically office visits. 
  • Contacts PCP offices to obtain referrals
  • Answers Insurance Verification Helpline and solves insurance issues for patients, physicians, and departments.
  • Investigates insurance coverage and demographics.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.

Preferred Qualifications

  • EPIC experience.
  • Specialty Insurance experience.
  • Insurance verification experience.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.