Title:  Patient Insurance Specialist II

Division:  Patient Business Services
Schedule:  Monday - Friday; 8:00am - 5:00pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  12612


Baylor College of Medicine is seeking  a  Patient Insurance Specialist II.  The ideal candidate  will be responsible for accurately obtaining benefits from insurance companies for upcoming services.  Provides accurate estimate for patient out-of-pocket expenses. Financially clears the patient for upcoming services.

Job Duties

• Registers patients and verifies medical benefits.
• Obtains benefits, creates estimates for patient out of pocket.
• Contacts patient to collect out of pocket expenses. 
• Deals with lower level specialty services, typically office visits. 
• Contacts PCP offices to obtain referrals.
• Answers Insurance Verification Helpline and solves insurance issues for patients, physicians, and departments.
• Investigates insurance coverage and demographics.

Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.

Preferred Qualifications

  • Knowledgeable in EPIC.
  • Knowledgeable in specialty insurance.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.