Title:  Patient Insurance Specialist II

Division:  Patient Business Services
Schedule:  Monday - Friday 8:00 a.m. - 5:00 p.m.
Work Location:  Greenway Plaza, Houston, TX
Salary Range:  $30,962 -$39,473
FLSA Status:  Nonexempt
Requisition ID:  5887


The Patient Insurance Specialist II is responsible for accurately obtaining benefits from insurance companies for upcoming services. Provides accurate estimate for patient out of pocket expenses. Financially clears the patient for upcoming services.

Job Duties

  • Registers patients and verifies medical benefits.  
  • Obtains benefits, creates estimates for patient out of pocket. 
  • Contacts patient to collect out of pocket expenses.
  • Deals with lower level specialty services, typically office visits.
  • Contacts PCP offices to obtain referrals. If non Baylor PCP obtain referrals. If internal, initiate and obtain referrals. 
  • Answers Insurance Verification Helpline and solves insurance issues for patients, physicians, and departments.
  • Investigates insurance coverage and demographics.



Minimum Qualifications

  • High school diploma or GED.
  • One year of relevant experience.

Preferred Qualifications

  • Epic experience.
  • Specialty insurance verification experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.