Title:  Patient Financial Specialist II

Division:  Molecular and Human Genetics
Schedule:  Monday - Friday, 8 am - 5 pm
Work Location:  Texas Medical Center, Houston, TX
Salary Range:  $34,058 - $45,000
FLSA Status:  Nonexempt
Requisition ID:  3474
Job Purpose

Processes insurance and patient payments; performs other clerical financial support in a clinic environment.

Job Duties
  • Verifies all new and return patient insurance; enters information into Epic system prior to each patient's visit.
  • Acts as a resource to patients by providing current and detailed information regarding billing policies and patient responsibilities.
  • Maintains a no show and appointment cancellation list daily in Epic.
  • May assist with patient registration process.
  • Serves as a resource to patients on location of local amenities, such as hotels and restaurants.
  • Schedules ancillary tests and return appointments for patients.
  • Ensures charge tickets are marked and diagnosis code provided; records all charges captured by physician on department charge tickets; may provide entry-level IDC-9 or Procedure coding as needed.
  • Acts as liaison between patient, physician, and billing office regarding billing and collection issues.
  • Reconciles daily charges to payments and prepares summary report for entry of charges. Closes out billing and credit card payment information.
  • Answers telephone and routes calls to the appropriate individual.
  • May receive, sort and distribute incoming mail.
Minimum Qualifications
  • High school diploma or GED.
  • Five years of relevant experience.
Preferred Qualifications

Experience in Epic.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.