Title:  Patient Accounts Representative II - Appeals/Denials

Division:  Patient Business Services
Schedule:  Monday - Friday, 8:00am - 5:00pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $46,000
FLSA Status:  Nonexempt
Requisition ID:  12601

Summary

Baylor College of Medicine is seeking a Patient Accounts Representative II. The ideal candidate will understand AR follow up in a healthcare setting. The candidate should have knowledge on how to appeal a denied claim and check status of a claim by payer website or placing a telephone call to the payer.

Job Duties

  • Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by  telephone or website 
  • Assists with inquiries from outside parties regarding account status.
  • Reviews invoices to verify payments and contractual adjustments.
  • Resolves all denials, and requests for information, including appeals.
  • Follows up on outstanding accounts and makes proper notations in EPIC system.
  • Provides guidance and technical work direction to less experienced Patient Account Representatives.

Minimum Qualifications

  •  High school diploma or GED.
  • Two years of relevant experience.

 

 

Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 12601