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Title:  Patient Accounts Representative I - Appeals and Denials

Division:  Patient Business Services
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $28,710 - $38,830
FLSA Status:  Nonexempt
Requisition ID:  9488

Summary

The Patient Accounts Representative I conducts AR follow-up and will contact the payer or patient for status of unpaid claims.

Job Duties

  • Assists the AR follow up team with payment reimbursement.
  • Calls insurance companies or access payer website for claim status, as well as the appeal status on denied claims and payment reimbursement.
  • Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website 
  • Assists with inquiries from outside parties regarding account status.
  • Reviews invoices to verify payments and contractual adjustments.
  • Resolves all denials, and requests for information, including appeals.
  • Follows up on outstanding accounts and makes proper notations in EPIC system.

Minimum Qualifications

  • High school diploma or GED.
  • No experience required.

Preferred Qualifications

  • Knowledge of AR follow up.

 

 

Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.

 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

 9488

CA