Title:  Medical Records Clerk

Division:  Patient Business Services
Schedule:  Monday - Friday 8:00 a.m. - 5:00 p.m.
Work Location:  Houston, TX
Salary Range:  $28,147 - $35,888
FLSA Status:  Nonexempt
Requisition ID:  6546


The Medical Records Clerk will process medical records and billing statement requests following Baylor policies and HIPAA guidelines. Communicates with patients and third parties regarding status of requests and document requests. Completes affidavits and questionnaires. Use of excel for daily productivity. Computer skills including excel, word, knowledge of file sharing via email or upload to portals.

Job Duties

  • Processes requests for medical and billing records following HIPAA guidelines
  • Releases records following authorization (via mychart, email, portals, faxes, mail)
  • Assists with amendment requests
  • Reviews records for completeness 
  • Communicates with Compliance 
  • Creates daily productivity report
  • Answers/Assists telephone calls regarding requests
  • Notes releases appropriately with current status
  • Performs other job related duties as assisned

Minimum Qualifications

  • High school diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Associate Degree in Health Information Technology
  • RHIT/RHIA certification
  • Customer Service experience
  • Proficient in typing 
  • EPIC experience
  • Healthcare/Medical records and Medical Terminology experience





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.