Title:  Medical Assistant II- Pulmonary/Sleep Medicine

Division:  Medicine
Schedule:  \Monday - Friday, 8:00am -5:00pm
Work Location:  Houston, TX
Salary Range:  $28,710 - $46,984
FLSA Status:  Nonexempt
Requisition ID:  13367


The Pulmonary, Critical Care, and Sleep Medicine section within the Department of Medicine is seeking a Medical Assistant II with clinical and administrative responsibilities supporting the clinical operations. The ideal candidate will work well within a team environment, with a willingness to assist a team member when needed.


This position is located at the McNair Campus in the Texas Medical Center. 

Job Duties


  •  Assists providers with in-clinic performed procedures by setting up a procedure room prior to the patient’s arrival.
  • Performs clinical duties that include but are not limited to nurse visits, rooming/discharging a patient, vital signs, in-clinic vaccine and medicine administration, and scheduling patients.
  • Performs responsibilities in a manner that promotes quality and safe patient care and a positive patient experience.
  • Collects patient history, perform medication reconciliation and enter information in EPIC.
  • Conducts patient outreach phone calls and post visit follow-ups.
  • Documents patient care services by charting in the patient’s electronic medical record.
  • Responds to routine patient phone calls and My Chart messages and route to RN, ACP or MD as needed.
  • Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information.
  • Provide support for junior members of the team.
  • Executes physician orders and administers medications and treatments for patients.
  • Provides telephone triage to patients and ensures patients receive the right level of care.
  • Respects and supports patient rights and promotes cheerful family and patient relations.
  • Prioritizes and organizes work so that assignments are completed in an efficient and timely manner.
  • Maintains a clean and safe work environment, stocking exam/treatment rooms, and ordering clinic/procedure room supplies.
  • Maintains a professional and cooperative relationship among healthcare teams by communicating information, responding to requests, and building rapport by participating in team problem-solving methods.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).
  • Basic Life Support (BLS) Certification through American Heart Association. 

Preferred Qualifications

  • Ability to work in a fast-paced environment and multi-task well.
  • Exceptional communication skills, both written and verbal.
  • Experience working with Epic EHR preferred. 
  • Experience in an academic medicine environment is a bonus. 



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.