Title:  Medical Assistant II

Division:  Ambulatory Operations
Schedule:  Monday - Friday, 8 am to 5 pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $40,000
FLSA Status:  Nonexempt
Requisition ID:  7739


The MA II position is in the McNair Infusion Suite. The MA should be proficient in administering medications by various routes intramuscular, subcutaneous in their scope of practice, proficient in taking vital signs, EMR, phone etiquette, stocking, organization, scheduling/changing appointments. Duties will include but are not limited to collecting patient/employee information, responding to clinic requests, and scheduling. The MA works as part of the clinic team to ensure prompt and appropriate care is provided to our patient population.

Job Duties

  • Schedules patients follow up appointments according to the treatment/therapy plan
  • Obtain vital signs from patients coming into the infusion suite i.e. BP, HR, Temp, RR.
  • Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collect specimens, EKGs/ECGs, and POCTs.
  • Administer PO, IM, SQ medication under the supervision and delegation of the RN, LVN.
  • Conducts patient outreach phone calls to ask COVID related questions.
  • Orders supplies needed for the infusion suite through SAP.
  • Orders snacks for the patients of the infusion suite through Lone Star Coffee Supplier. 
  • Keeps the infusion suite tidy, cleans chairs after each patient leaves.
  • Physical endurance to go and get medications from the 7th floor pharmacy and bring back to the 9th floor multiple times a day.
  • Receive and verify supplies, put up supplies and keep track of infusion suite inventory. 
  • Responds to routine patient phone calls pertaining to questions on appointment through phone and Mychart messages.
  • Monitors In Baskets and set appointments when infusion scheduler is out. 
  • Instructs patients on general care and medical procedures as appropriate to the scope of practice for an MA.
  • Answers phone in infusion suite, train for Live Answer back up when application becomes available. 


Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.