Title:  Medical Assistant II

Division:  Physical Medicine and Rehabilitation
Schedule:  Monday - Friday 8:00 a.m. - 5:00 p.m.
Work Location:  Texas Medical Center, Houston, TX
Salary Range:  $28,147 - $35,888
FLSA Status:  Nonexempt
Requisition ID:  7027


The Baylor Medicine Spine Center is seeking a highly motivated and self confident medical assistant who is comfortable utilizing technology to engage with patients and providers. The medical assistant will be required to provide ample support to clinicians and patients before and after their appointments. The medical assistant will work directly with multiple providers to provide high quality patient care in the clinic setting for both office visits and in office procedures.

Job Duties

  • Confirms patient appointments 1 – 2 weeks prior to date of service by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit.
  • Ensures patients are scheduled with the appropriate provider.
  • Obtains referring provider information and request relevant medical records and referrals prior to appointment as needed.
  • Displays proficiency in ability to successfully obtain vital signs.
  • Schedules and assist with in office procedures • Schedule procedures performed in the operating room.
  • Has the ability to manage high volume clinics and calls required.
  • Asnswers patient calls in a competent, professional and timely manner.
  • Assists clinicians with medication refills and prior authorizations as needed.
  • Assists clinicians with imaging orders and prior authorizations as needed.
  • Assists clinicians with medical record review to determine scheduling needs of patient.
  • Utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
  • Utilizes electronic health record (Epic) to upload patient records.
  • Utilizez imaging software (PACS) to upload images.
  • Assists with other duties as needed.
  • Demonstrates effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of role.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).

Preferred Qualifications

  • Active BLS/CPR certification 
  • Previous experience in specialty practice
  • Previous experience using electronic health records 
  • Previous experience scheduling/assisting with procedures, utilizing a C-ARM and autoclave 





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.