Title:  Medical Assistant II

Division:  Family and Community Medicine
Schedule:  Monday - Friday, 8 am - 5 pm
Work Location:  Houston, TX
Salary Range:  $30,962 - $38,700
FLSA Status:  Nonexempt
Requisition ID:  3337
Job Purpose

Location: Healthcare for the Homeless - Houston, 1934 Caroline Street, Houston, TX 77002 


Healthcare for the Homeless - Houston has an opening for an experienced-level Medical Assistant who is proficient in delivering patient care in the ambulatory care setting.  The Medical Assistant II performs a variety of duties and provides quality patient care to the sick or injured or others requiring medical services.  The scope of services include comprehensive healthcare for homeless men, women, and children.  This position reports to the physician, nurse practitioner, or physician's assistant on duty for clinical supervision and to the Lead MA and Director of Clinical Operations for administrative supervision.  Daily work hours may vary with minimal evening or weekend hours.

Job Duties

Administrative Duties:
•    Patient Registration and check in.
•    Verifies patient insurance eligibility.
•    Gathers data for reports and certifications including UDS and PCMH.
•    Collates and verifies encounter forms.
•    Scans documentation related to the clinical visit.
•    Answers phone calls.
•    Schedules patient appointments.
•    Performs other tasks or special assignments as necessary to maintain proper operation and patient care.

Clinical Duties:
•    Supports clinical provider and care team to ensure coordinated care for patients.
•    Performs routine patient care responsibilities such as taking vital signs, drawing blood and performs EKG's and POCT's.
•    Notes the primary complaint/reason for visit and briefly reviews lab values and identifies if patient has concerns regarding lab values.
•    Collects patient histories, performs medication reconciliation and enters information into EMR.
•    Sets up instruments and equipment according to department protocol.
•    Maintains patient and services rooms in a neat and orderly condition.
•    Fulfills clerical responsibilities as assigned which may include: scan patient medical records; obtain lab/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed.
•    Takes an inventory of clinic supplies and informs assigned designee of ordering needs.
•    Sorts clinic mail and files patient medical records.
•    Assists with patient examination and treatment.
•    Stocks patient exam rooms.
•    Helps to maintain a clean and organized clinic environment.
•    Adheres to clinic policies and procedures.
•    Answers telephones and schedules appointments.
•    Performs phlebotomy and waive testing.

Minimum Qualifications
  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).
Preferred Qualifications
  • Is self-directed with good organizational skills
  • Communicates and works well within a collaborative team environment
  • Able to deal tactfully and courteously in all interactions.
  • Knowledge of health care field and medical terminology.
  • May require the ability to type at a minimum of 40 WPM
  • Is sensitive in working with homeless/medically underserved populations

Physical Risks: Potential exposures to blood borne pathogens (blood and/or other potentially infectious materials), drugs, chemicals, radiation, and physical hazards found in patient clinics, hospitals and/or laboratory work environments and in working directly with patients and other employees. Initial Blood borne Pathogens Training is required, and a Blood borne Pathogens Refresher Training must be taken annually.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.