Title:  Medical Assistant II

Division:  Surgery
Schedule:  Monday - Friday, 8:00am - 5:00pm
Work Location:  Houston, TX
Salary Range:  $40,862 - $49,333
FLSA Status:  Nonexempt
Requisition ID:  18270


The Division of Cardiothoracic Surgery in the Michael E. DeBakey Department of Surgery is seeking a qualified Medical Assistant II. The candidate will work under the direct supervision of physicians and APP clinical leads, will perform patient care responsibilities, and will provide clerical/administrative support in a hospital setting. 


This position will be located at Baylor St. Luke's Medical Center (BSLMC).

Job Duties

  • Schedules patient tests, procedures, and appointments.
  • Conducts patient outreach phone calls and post visit follow-ups.
  • Manages in-basket messages and coordinates incoming patient referrals.
  • Enters orders for patient tests and obtains proper paperwork.
  • Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. 
  • Takes inventory of clinic supplies and order supplies as needed. 
  • Performs routine patient care responsibilities such as taking vital signs. 
  • Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record. 
  • Administers medication under direction / order of a supervising Physician and/or Advanced Practice Provider. 
  • Instructs patients on general care and medical procedures. 
  • Maintains patient and service rooms in a neat and orderly condition.
  • Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA. 
  • Supports the clinic / departments compliance with regulatory requirements. 
  • Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA. 
  • Conducts Performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency. 
  • Sorts and distributes clinic mail and medical records to the appropriate clinic personnel. 

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
  • Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

  • At least 3-4 years of Medical Assistant experience, preferably in cardiothoracic surgery, thoracic surgery, or another surgery specialty.
  • Bilingual (English/Spanish).



Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.