Title:  Medical Assistant II

Summary

The Medical Assistant II performs a variety of duties and provides quality patient care to the sick or injured, or others requiring medical services. The scope of services include comprehensive healthcare for homeless men, women, and children. This position reports to the physician, nurse practitioner, or physician’s assistant on duty for clinical supervision and to the Clinic Manager and Director of Clinical Operations for administrative supervision.

Daily work hours may vary with minimal evening or weekend hours.

Job Duties

Administrative Duties:

• Patient Registration and check in.
• Verifies patient insurance eligibility.
• Gathers data for reports and certifications including UDS and PCMH.
• Collates and verifies encounter forms.
• Scans documentation related to the clinical visit.
• Answers phone calls.
• Schedules patient appointments.
• Sorts clinic mail and files patient medical records.
• Performs other tasks or special assignments as necessary to maintain proper operation and patient care.

Clinical Duties:

• Supports clinical provider and care team to ensure coordinated care for patients
• Performs routine patient care responsibilities such as taking vital signs, drawing blood and performs EKG's and POCT's.
• Notes the primary complaint/reason for visit and patient questions and concerns.
• Collects patient histories, collects information about patient’s current medications, and enters information into EMR.
• Sets up instruments and equipment according to department protocol.
• Maintains patient and services rooms in a neat and orderly condition.
• Takes an inventory of clinic supplies and informs assigned designee of ordering needs.
• Assists with patient examination and treatment
• Stocks patient exam rooms
• Helps to maintain a clean and organized clinic environment
• Adheres to clinic policies and procedures
• Performs phlebotomy and CLIA waived testing, including running control tests for CLIA kits.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.