Title:  Medical Assistant II

Summary

Baylor College of Medicine is seeking a Medical Assistant who is comfortable utilizing technology to engage with patients and providers. The medical assistant will be required to provide ample support to clinicians and patients before and after their appointments. The medical assistant will work directly with multiple providers to provide high quality patient care. 

Job Purpose

Competent level Medical Assistant who is proficient in delivering patient care in the ambulatory care setting. Performs patient care responsibilities and provides clerical/administrative support in a clinical setting. Provides guidance to entry level Medical Assistants.

Job Duties

• Confirms patient appointments 1 – 2 weeks out by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit.
• Ensures patients are scheduled with the appropriate provider.  
• Obtains referring provider information and request relevant medical records and referrals prior to appointment.
• Displays proficiency in ability to successfully obtain vital signs
• Schedules and assists with in office procedures.
• Manages high volume patient clinics and calls required.
• Answers patient calls in a competent, professional and timely manner.
• Assists clinicians with medication refills and prior authorizations.
• Assists clinicians with imaging orders and prior authorizations.
• Assists clinicians with medical record review to determine scheduling needs of patient.
• Utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
• Utilizes electronic health record (Epic) to upload patient records.
• Utilizes imaging software (PACS) to upload images.
•  Assists with other duties.
• Demonstrates effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of role.

Minimum Qualifications

• High school diploma or GED.
• Completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Previous experience in specialty practice.
• Previous experience using  electronic health records.
• Previous experience scheduling/assisting with procedures, utilizing a C-ARM and autoclave.