Summary

The Texas Heart Institute at Baylor College of Medicine is seeking a patient-focused Medical Assistant II to support the Cardiology clinic in Fannin Tower. The ideal candidate will have a passion for assisting patients with clinical questions, refill requests, and care coordination. 

Job Duties

• Provides clinical support for patient questions via MyChart and LiveAnswer telephone calls.
• Supports clinical administrative duties such as order entry, scanning medical records, and prescription refills as authorized.
• Provides direct patient care by rooming patients following established protocols and performing EKGs.
• Assists with insurance pre-authorizations or issues.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Bilingual in Spanish
• Cardiology experience.
• Attention to detail.
• Patient facilitation skills.