Summary

Baylor College of Medicine's Comprehensive Healthcare Clinic is seeking an experienced Medical Assistant who is proficient in delivering high-level patient care in a fast-paced dynamic ambulatory care setting. The Medical Assistant II performs routine patient care responsibilities but also very specific in-suite testing procedures in addition to clerical/administrative support in a clinical setting. The MA II is also provides guidance to entry-level MAs.

Internal candidates eligible for transfer are strongly encouraged to apply.

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, collecting specimens, and POCTs.
• Performs comprehensive testing including routine EKG’s, Placing Heart Monitors, PFT’s. ABI’s, Cognitive testing, and 24-hour pressure monitoring.  
• Notes primary complaint/reason for visit. Collects patient history, performs medication reconciliation, updates vaccine status and enters information in the electronic medical record.
• Sets up instruments and equipment for physician.
• Assists with procedures as needed.
• Administers medication under direction / order of a supervising physician.
• Instructs patients on general care and medical procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post visit follow-ups.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. Works with insurance companies or prior-authorizations. 
• Takes inventory of clinic supplies and orders supplies as needed.
• Assists with training / orienting new medical assistant staff.
• Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA.
• Supports the clinic / departments compliance with regulatory requirements.
• Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA.
• Conducts Performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Receives training to schedule and operate the Dexa machine to perform Bone Mineral Density Studies and Dexa fit analysis 
• Performs other duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Five years of Medical Assistant experience.
• Strong customer service skills and the ability to display the utmost professionalism at all times.