Summary

The Department of Medicine is seeking a reliable Medical Assistant II to support our clinicians in delivering high-quality patient care. 

Under the supervision of the Clinic Nurse Supervisor and practice providers, the Medical Assistant II is responsible for assisting in the delivery of patient care and supporting care management activities. The ideal candidate will demonstrate a proactive, team-oriented approach and perform selected clinical and administrative duties within a team-based, patient-centered model. This includes supporting chronic care management and quality improvement initiatives. The position requires a strong commitment to fostering a patient-centered, customer-focused environment in which patient needs are the highest priority.

The MA II may be required to float between multiple sections.

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, EKGs/ECGs, and POCTs.
• Collects patient history, performs medication reconciliation and enters information in the electronic medical record.
• Notes the primary complaint/reason for patient’s visit.
• Sets up instruments and equipment for Physician.
• Assists with procedures as needed.
• Administers medication under direction / order of a supervising Physician.
• Instructs Patients on general care and medical procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post visit follow-ups.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtains lab/x-ray reports, hospital notes, and referral information.
• Takes inventory of clinic supplies and order supplies as needed.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications and Skills

• Strong organization skills.
• Ability to work with others in a fast-paced environment.
• Ability to multi-task.