Title:  Medical Assistant II - Plastic Surgery

Division:  Surgery
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $39,520 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  11512


The Michael E. DeBakey Department of Surgery at Baylor College of Medicine is seeking a certified and experienced Medical Assistant II to work with the Division of Plastic Surgery. This is an exciting position where the candidate will be part of a close-knit team with potential growth opportunities. The candidate will perform patient care and administrative/support responsibilities in an ambulatory setting.

Job Duties

  • Schedules patient tests, procedures, and appointments.
  • Conducts patient outreach phone calls and post visit follow-ups.
  • Manages in-basket messages and coordinates incoming patient referrals.
  • Enters orders for patient tests and obtains proper paperwork.
  • Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
  • Takes inventory of clinic supplies and order supplies as needed.
  • Performs routine patient care responsibilities such as taking vital signs.
  • Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record.
  • Sets up instruments and equipment for Physician.
  • Administers medication under direction / order of a supervising Physician.
  • Instructs patients on general care and medical procedures.
  • Maintains patient and service rooms in a neat and orderly condition.
  • Assists with precepting / orienting new medical assistant staff.
  • Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA.
  • Supports the clinic / departments compliance with regulatory requirements.
  • Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA.
  • Conducts Performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency.
  • Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).

Preferred Qualifications

  • Experience with Epic EHR.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.