Summary

The Department of Dermatology is seeking an enthusiastic, hardworking and reliable Medical Assistant II to become a part of the Dermatology Team and support our clinicians in providing excellent services to our patients.

We are seeking a highly competent and professional Medical Assistant II who is proficient in delivering patient care in the ambulatory care setting for a busy multi-provider outpatient Dermatology practice in an academic medical center.

As a Medical Assistant II, you will perform patient care responsibilities and administrative support in a fast-paced clinical setting and may provide guidance to entry level Medical Assistants.

Job Duties

• Performs routine patient care, including taking vital signs, drawing blood, collecting specimens, conducting biopsies, and completing point-of-care testing (POCT).
• Collects patient histories, reconciles medications, and enters information into the electronic medical record (EPIC).
• Documents each patient’s primary complaint and reason for the visit.
• Takes vitals, completes medication reconciliation, and other assigned quality metrics, such as fall risk and blood pressure readings.
• Prepares instruments and equipment for the physician.
• Assists with procedures as needed. Administers medications under the direction and order of a supervising physician.
• Provides patients with instructions on general care, pre-post op care and medical procedures.
• Manages patient medication refills and prior authorizations for medication in a timely manner.
• Keeps provider updated on all patient requests.
• Maintains patient and service rooms in a clean, neat, and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach calls and post-visit follow-ups.
• Performs clerical and administrative duties, including scanning patient medical records and obtaining laboratory and imaging reports, and referral information.
• Completes required patient forms in a timely manner.
• Responds to patient MyChart, telephone, and email messages promptly and professionally.
• Monitors clinic supply inventory and requests clinic supplies as needed.
• Uses Microsoft Outlook and Teams to communicate promptly with physicians and staff.
• Prepares patients for and assists with light-based therapies, including PUVA, photodynamic therapy (PDT), and other specialized procedures as required.
• Assists with laser and cosmetic procedures, including Botox treatments.
• Assists with surgical procedures, including Mohs micrographic surgery and cyst removals.
• Ensures that all required consent forms and related documentation are completed and signed before surgical, cosmetic, and laser procedures.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
• Two years of relevant experience.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• Cosmetic/Laser experience.
• DermTech certification or willingness to obtain within 12 months of hire.
• Proficiency in EPIC.
• Proficiency in Microsoft Office applications.
• Bilingual in Spanish.