Summary
The Division of Cardiothoracic Surgery in the Michael E. DeBakey Department of Surgery is seeking a qualified Medical Assistant II. The candidate will work under the direct supervision of physicians and APP clinical leads, will perform patient care responsibilities and will provide clerical/administrative support in a hospital setting.
Job Duties
- Schedules patient tests, procedures, and appointments. 15%
 - Conducts patient outreach phone calls and post visit follow-ups. 10%
 - Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. 10%
 - Manages in-basket messages and coordinates incoming patient referrals. 5%
 - Enters orders for patient tests and obtains proper paperwork. 7%
 - Takes inventory of clinic supplies and order supplies as needed. 5%
 - Performs routine patient care responsibilities such as taking vital signs. 5%
 - Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient’s visit, and enters information in the electronic medical record. 5%
 - Administers medication under direction / order of a supervising Physician and/or Advanced Practice Provider. 5%
 - Instructs patients on general care and medical procedures. 5%
 - Maintains patient and service rooms in a neat and orderly condition 5%
 - Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA. 5%
 - Supports the clinic / department's compliance with regulatory requirements. 5%
 - Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA. 5%
 - Conducts Performance Improvement activities that support the clinic / department's goals for quality, patient experience, patient safety and/or efficiency. 5%
 - Sorts and distributes clinic mail and medical records to the appropriate clinic personnel. 2%
 - Performs other duties as assigned. 1%
 
Minimum Qualifications
- High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
 - Two years of relevant experience.
 - Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA).
 - Current Basic Life Support (BLS) Certification through American Heart Association.
 
Preferred Qualifications
- Bilingual in Spanish.
 - Experience in surgery or cardiology.
 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.