Summary

The Texas Heart Institute at Baylor College of Medicine is seeking a patient-focused Medical Assistant to support the Cardiology clinic in Fannin Tower.

The ideal candidate will have a passion for assisting patients with clinical questions, refill requests, and care coordination. 

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, EKGs/ECGs, and laboratory Point of Care Testing.
• Rooms patients following established protocols.
• Collects patient history, performs medication reconciliation and enters information in EPIC.
• Notes the primary complaint/reason for patient’s visit.
• Sets up instruments and equipment for Physician.
• Assists with procedures as needed.
• Administers medication under direction of a supervising Physician.
• Instructs Patients on general care and medicine procedures.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post visit follow-ups.
• Provides clinical support for patient questions via MyChart and LiveAnswer telephone calls.
• Supports clinical administrative duties such as order entry, scanning medical records, and prescription refills as authorized.
• Assists with insurance pre-authorizations or issues.
• Takes inventory of clinic supplies and orders supplies as needed.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS). New employees who are not currently certified must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association.